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Krzysztof Martens Bridge University on-line store, available at the following address: martensuniversity.com is operated by Krzysztof Martens, Bridge Master, Bridge Coach, and Bridge books author.
These Rules and Regulations are addressed to the Consumers and Entrepreneurs using the Store and they set out the principles of using the on-line store along with the principles and the mode of conclusion of distance sales agreements between the Store and the Client.
To use the Store, to browse the Store’s assortment and to place orders for Products, the following devices are necessary:
In order to set up an Account in the Store, the Client shall complete the Registration Form.
Setting up an Account in the Store is free of charge.
Logging in to the Account takes place by entering the log-in and the password set in the Registration Form.
The Client can, at any moment, without giving the cause and without incurring any fees, remove the Account by sending a proper request to the Seller, in particular via e-mail or in a written form to the addresses specified in Clause 3.
To place an Order, it is necessary to:
Digital products are delivered by email or via access to a user account.
Phisical products are delivered by polish post services. Delivery time depends on a country of deliverance (usually up to 7 working days in Europe, and up to 30 working days outside Europe).
The customer can use the following payment methods:
Addressee Krzysztof Martens, firstname.lastname@example.org
I / We () hereby inform / inform () about my / our withdrawal from the contract of sale of the following items () contract for the supply of the following items () contract for specific work consisting in the performance of the following items () / for the provision of the following service ()
Date of conclusion of the contract () / receipt ()
Name and surname of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only if the form is sent in paper version)
(*) Delete as appropriate.
Detailed information about the Consumer’s right to use out-of-court modes of handling complaints and seeking claims and principles of accessing these procedures are available in the registered office and on websites of poviat (municipal) consumer ombudsmen, social organisations whose statutory tasks include protection of consumers, Province Inspectorates of Trade Inspection and at the following on-line addresses of the Office of Competition and Consumer Protection:
The Consumer shall have the following illustrative possibilities of exercising out-of-court modes of handling complaints and seeking claims at its disposal:
Issues not regulated in these Terms & Conditions shall be governed by generally applicable provisions of the Polish law and in particular: the Polish Civil Code; the Act on Rendering Electronic Services, the Act on Consumer’s Rights, the Act on the Protection of Personal Data.
The Client shall have a right to use out-of-court modes of handling complaints and seeking claims. To this aim, the Client can file a complaint via the EU ODR platform which is available at the following address: http://ec.europa.eu/consumers/odr/
The website www.martensuniversity.com administrator is Krzysztof Martens, Bridge Master, Bridge Coach, and Bridge books author.
To fullfil your order, you must provide us with certain information such as your first name, last name, email address, and payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.
Depending on the purpose, we may process the following information about you:
We rely on a number of legal bases to collect, use, and share your information, including:
Information about our customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
1. Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2. Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
3. Object. You can object to (i) my processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4. Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, We, Krzysztof Martens Bridge University, are the data controller of your personal information. If you have any questions or concerns, you may contact us at: email@example.com or call: + 48 502 423 886.