FAQ

1. How can I sign up for the webinar?

The webinar can be purchased electronically via https://martensuniversity.com/product-category/webinars/webinars-en/

Select the webinars you are interested in and add to cart. Then complete the application form and enter your details and e-mail address carefully. You will receive registration confirmation to the provided e-mail address.

2. Can I receive an invoice?
Yes, it is possible to receive an invoice. Just fill in your company details in the form.

3. When will I receive the webinar invitation link?
An e-mail invitation with a link to the Zoom webinar platform will be sent immediately after paying for the meeting.

4. Will I receive email reminders about the webinar?
Yes, after registering for the webinar, you will receive a reminder email a week, a day and an hour before the webinar.

5. Will I have access to the recording/replay of the webinar?
Yes. The webinar recording will be sent the day after the meeting. It will be available until the end of the entire webinar series.

6. I can’t attend the live webinar, what then?
It is possible to watch a replay. Participants will receive a link with the webinar recording the day after the meeting.

7. Can I purchase access to recordings of webinars that have already taken place?
Yes. Webinars that have already taken place are not available in the store. To purchase access, please write to: kmartens@martensuniversity.com

8. Does purchasing access to webinars that have already taken place qualify you to participate in the loyalty program?
Yes.

9. When do webinars take place?
Webinars take place every Tuesday live. The series will consist of a minimum of 25 sessions.

10. How long does one webinar last?
One webinar lasts 2 hours.

11. Until when can I buy an access to the webinar?
Access to the webinar can be purchased until the start of the meeting. After the webinar starts you can buy an access by writing to kmartens@martensuniveristy.com and receive a recording of that webinar.

12. Are there any materials available with the problems that are discussed during the webinar?
Yes, materials with the problems discussed during the webinar are sent the day before the webinar in an email reminding you of the meeting.

13. I didn’t receive an invitation with a link to the webinar, what now?
Upon receiving a payment for the webinar, you will be registered for the meeting on the Zoom platform. An email with a link to the meeting will be sent to the email address provided during registration. If you do not see the message in your inbox, please check all folders, e.g. spam, trash.

14. What equipment do I need to participate in the webinar?
To participate in the webinar, all you need is a computer with Internet access. You can participate in the training using a web browser on your computer or the free Zoom application. Instructions for joining the meeting using a browser are included in the message you receive after registration and in reminder messages.

Posted in Blog.